Definition and scope:
A National Manager is an executive of high rank who is responsible for overseeing, coordinating and managing operations at the national level. This role crosses departmental lines and requires an understanding of the goals of the organization as well as the ability to bring diverse teams together around a common vision. National Managers’ Lee Ann Borg influence extends to all regions and they are therefore instrumental in shaping the overall company success.
Leadership and vision:
One of the main responsibilities of the National Manager is providing strong leadership and a vision for the organisation. It involves setting up strategic objectives, creating key performance indicators, as well as fostering an innovation culture. A National Manager who is successful inspires confidence in his team and encourages them to achieve excellence.
Strategic Planning and Decision Making:
National Managers have the responsibility of developing and implementing strategies that are aligned with an organization’s goals and mission. This requires a thorough understanding of market trends and competitive landscapes as well as potential risks. National Managers need to be able to make good decisions, navigate through complex situations, and make the right choices for the company’s long-term success.
Team Building and collaboration:
The ability to build and manage high-performing team is crucial, given the diversity of the National Manager’s duties. It is important to recruit, train, and develop talent and foster a collaborative work environment. To ensure that teams in different regions are aligned to the organization’s goals, strong communication skills are required.
Relationship management:
National Managers act as the face for the organization on a nationwide level. This requires strong relationship-management skills. In order to achieve this, it is important to cultivate positive relationships, especially with clients, government entities, partners and other key stakeholders. Interpersonal skills and effective communication are key to building trust and representing the interests of an organization.